and what's been happening
Apology and Explanation - the last year or so
Sorry for the lack of updates, and sorry for literally not answering the phone for the past few months.
We are a family run business, who basically have enthusiasm for optical products and love what we/they do. However, due to ill health of a family member, everything else has had to take a back seat.
Dementia and Alzheimer's are truly awful diseases, looking after someone and (trying) to care for them is exhausting. I did not have the energy to care for my father and run a business at the same time. Dad has very recently had to be moved into a care home, he has professional round the clock care, although his affairs are another challenge, as well as regularly visiting him etc.
Hopefully, everyone in the binocular trade; customers, suppliers, advertisers etc. will understand our lack of communication and interest in the business this past 12-18 months or so. The past 6-9 months have been particularly challenging.
Fortunately, most of our business is by mail order (as it states at the top of each page) and we have been able to pack/wrap/dispatch most orders still within a couple of days (even if it did mean wrapping parcels at 8pm in the evening and quickly dashing down to the local petrol station to send them via MyHermes). Unfortunately it did get to the stage where we simply did not dare let people come to collect or view products. Many apologies to those we had to turn away.
For the time being, we are going to continue with our part time opening, (weekday mornings, and Saturdays) this will allow me to go and see Dad in the afternoons, as well as give me time to try and sort out all of his affairs.
This page updated: March 2019